Privacy Policy
What information we collect when you call or visit this website, and how we use it.
This policy applies to the website at broomfieldwaterdamagepros.com and to calls and emails to Broomfield Water Damage Pros. It is written in plain language, and you can contact us at contact@broomfieldwaterdamagepros.com with questions.
Call Recording Notice
Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell us at the start and we will discuss whether another way to help is possible.
Information We Collect
When you call, we may collect your name, phone number, the property address and details about the water or mold problem. This helps us understand the situation and arrange the right crew.
When you email us, we receive your email address and what you choose to write. This website does not use contact forms, so we do not collect information through web forms.
Like most websites, our hosting provider may log technical data such as IP address, browser type and pages visited. We use it to keep the site running and secure.
How We Use Information
- To respond to your call or email and arrange service.
- To explain scope and price and to document the work you ask us to do.
- To improve the quality of our service and train our staff.
- To meet legal and insurance record-keeping requirements.
Sharing Information
We share information only as needed to arrange and perform the service you ask for, for example with the crew assigned to your property, or when the law requires it. We do not sell your personal information.
Cookies and Third-Party Services
This website loads fonts from Google Fonts and an embedded Google map. Those services may receive technical information from your browser when the page loads and are governed by their own privacy policies.
Retention and Security
We keep call and job records for as long as needed for the purposes above and for record-keeping obligations. We use reasonable measures to protect them, though no method of storage is perfectly secure.
Your Choices
You may ask what information we hold about you and ask us to correct or delete it, subject to legal and record-keeping requirements. Email contact@broomfieldwaterdamagepros.com or call (303) 952-8295.
Changes to This Policy
We may update this policy from time to time. The version on this page is the current one.
Water Is Spreading Right Now?
Call the 24/7 line and we will talk through what to shut off while a crew is arranged.
☎ (303) 952-8295